Text From Your CRM

SMS for your CRM.
Cold leads become closed deals.

Your CRM can't text on its own. TextUs is the native SMS layer for Salesforce and HubSpot — reach leads where they actually respond, and every reply logs itself to the record.

Send & receive SMS inside Salesforce and HubSpot Every conversation auto-logs to the contact record Trigger SMS in workflows — cold leads become closed deals
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The Problem

Your CRM was never built to text.
That's costing you deals.

Salesforce and HubSpot track every call, email, and meeting. But the channel your leads actually respond to? Neither CRM does it natively.

No native SMS

Neither Salesforce nor HubSpot includes two-way texting. Your team leaves the CRM to send a text — and the conversation logs nowhere.

Calls ignored

Calls go to voicemail. Emails sit for days. The leads you're trying to close are ignoring every channel your CRM actually supports.

Dark data

Texts sent from personal phones don't log anywhere. No activity history. No workflow trigger. The conversation disappears completely.

No SMS in workflows

Your CRM automations can email, assign, and notify. But they can't text. The most-responded-to channel is missing from every sequence you built.

Feature 01

Text inside your CRM.
Every reply logs itself.

TextUs adds a native SMS layer directly inside Salesforce and HubSpot. Your reps send texts without leaving the CRM — contacts reply, and every message auto-logs to the contact record. No copy-paste. No personal phones. No data loss.

  • Send and receive two-way SMS from inside Salesforce or HubSpot
  • Every inbound and outbound message logs to the contact record in real time
  • Full conversation history visible on the contact, lead, or opportunity
See it in action

Salesforce Contact · Active Conversation

JM

Jamie Miller

VP Sales · Acme Corp · Salesforce Contact

Active
Hey Jamie — following up on the proposal. Easier to chat over text?
You · 10:02 AM · Logged to SFDC ✓
Yes! Actually have a few questions. Can we do 2pm today?
Jamie · 10:07 AM · Logged to SFDC ✓
2pm works great — sending a calendar invite now 🎯
You · 10:08 AM · Logged to SFDC ✓

3 messages auto-logged to Salesforce · 0 manual steps

Feature 02

SMS built into your
workflows and sequences.

Texting in your CRM isn't just for reps. TextUs plugs into HubSpot workflows and Salesforce automations so you can trigger SMS at exactly the right moment — deal stalls, lead assigned, meeting approaching. Set it once.

  • Trigger SMS from HubSpot workflows and enrollment sequences
  • Sync Salesforce campaigns, contacts, and message activity automatically
  • Also integrates with Microsoft Dynamics and Oracle
See it in action

HubSpot Workflow · Active

Trigger: Deal Stage → Proposal Sent

Action: Send TextUs SMS

"Hey {{first_name}} — quick Q on the proposal…"

Reply logged to CRM record

Auto-logged · 0 manual steps

By CRM

Built for the CRM your team
already lives in.

Salesforce

Native SMS integration

Sync every contact, campaign, and message automatically. Texts log to the contact, lead, opportunity, or case record. Reps never leave Salesforce to have a conversation.

  • Two-way texting on contact, lead, opportunity, case
  • Campaign sync and activity attribution
  • Full conversation history in the activity timeline

HubSpot

Native SMS integration

Automate outreach, log messages, and build workflows with texting inside HubSpot. Trigger SMS from sequences, log replies to the contact timeline, and keep your pipeline moving automatically.

  • Trigger SMS from workflows and enrollment sequences
  • All messages logged to contact timeline automatically
  • Personalization tokens from HubSpot contact properties

Also integrates with Microsoft Dynamics and Oracle

Outcomes

What changes when your CRM
can finally text.

Replies in minutes

Texts get read where calls don't get answered. Reach leads on the channel that actually works.

Zero manual logging

Every text, every reply captures to the CRM automatically. Your team doesn't touch a keyboard to log it.

Smarter workflows

SMS becomes part of your automated sequences. Trigger texts on deal stage changes, assignment, or time delay.

Cold leads reactivated

Prospects who ignored every call and email respond to a text. Different channel, different outcome.

FAQ

Text message CRM, answered.

No. Salesforce does not include native two-way SMS. TextUs adds a native SMS layer so your team can text contacts directly from within Salesforce, with every message logging automatically to the contact, lead, or opportunity record.

HubSpot does not natively support two-way SMS conversations. TextUs integrates with HubSpot to add send, receive, and auto-log capabilities, plus the ability to trigger SMS inside HubSpot workflows and sequences.

The best setup is your existing CRM — Salesforce or HubSpot — with TextUs as the native SMS layer. TextUs adds full two-way texting, automatic message logging, and workflow triggers without replacing your CRM or changing how your team works.

An SMS CRM integration connects a business texting platform to your CRM so your team can send and receive texts without leaving Salesforce or HubSpot. Every conversation logs automatically to the contact record and can trigger workflows and automations.

TextUs connects to your CRM via a native integration. When a rep sends a text, it logs to the contact record in real time. When the contact replies, the reply logs too. No manual entry, no copy-paste, no data loss.

Ready?

Stop losing deals to a CRM
that can't text.

TextUs gets your leads to respond. Book a demo and see it inside your CRM.

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